Unless you really know what you're doing, it's best not to plan an overseas trip on your own. That is what all our friends told us! However, we decided to plan everything at our own risk. I'm very glad we used Cuscoshuttle. Claudia did a wonderful job planning our transfers and tours in Cusco and Lima.
He provided the best options considering us, our schedule, and best of all, our budget. Sure, you can search online all day and save a couple hundred bucks, but you will spend several days doing what Claudia did for us in a few emails.
The next time I need a travel agent in Peru; this is definitely the first place I'll call.
I called hoping to find an agent who could help me with last minute reservations to Peru for December. I email to Cuscoshuttle and Claudia was fantastic! She was very patient and helpful. Although he couldn't come up with any cheap hotel reservations and local flights since it was last minute & my schedule was for the holidays...he took the time to listen and help me which none of the last 3 agencies I contacted did that for me.
If you call this travel agency...ask for Claudia! She's all about customer service!!
San Jose, CA
I can't say enough good things about Claudia. She made what was going to be a VERY difficult bit of honeymoon planning into an EXCELLENT holiday.
Not only were there myriad possibilities and options, but she then tailored such to our budget. She answered a bazillion questions, and followed up on our return from Peru. I'll not travel far without his involvement!
My boyfriend declared this was the best vacation he ever took, which means a lot because he doesn't like to travel very much. Ernesto booked our trip to Machupicchu and communicated with me very promptly and with attention to detail. I had always booked air and hotel reservations on the phone or on my own by internet, but using Cuscoshuttle saved a lot of time and check in/out was easy. Our tickets to Machupicchu, our hotel vouchers, and transfer reservations came in one package at our arrival at Lima airport -- no need to juggle different pieces of information. I can't wait to book my next trip to Peru with Claudia!
Cuscoshuttle is awesome.... I used them for my travel to Peru in Nov. and everything was perfect!
Cuscoshuttle is a very professional and experienced travel agency! Marco and Ledy are the best!! I will recommend all my friends and family to book with them when travel to Peru! :)
Excellent Service!! Romulo, our tour guide had had so much experience. Marco was helpful too. Thanks for the excellent service.
Boca Raton, FL
Excellent Service!! Romulo and Marco were the best. We are really grateful for your detailed attentions. We will recommend your service for sure!!
Rosa y Marcos Grullon
Fort Lauderdale, FL
Let me start by saying that I had never felt with a group of people with so much caring, devotion and friendliness. Since my first contact with Claudia, who put the tour together with such expertise, from booking the dates, meeting all our requirements, to find the best tour guide and driver. I have not enough words about how great Romulo and Marco were with us. Finally, Letty, our transfer, who stay with us all the time until we had boarded our plane. Cuscoshuttle, I will always recommend you. I thank you for taking such great care of us. Your company and staff are the best!! I wish you all the very best!!
Fort Lauderdale, FL
We used Cusco Shuttle twice for our family of four trip to Machu Picchu. Once to pick us up at the airport, drive us around the valley area, and leave us off at our hotel. I had suggested we'd be more interested in sights than historical areas and our driver went all over the valley to show us beautiful vistas, etc. He then insured we got booking into our hotel with no issues. It was a delight.
We then booked them to meet us at the train station and bring us back to Cusco. The same driver from the first trip picked us up and got us to out Cusco hotel. Never had to deal with cabs, or worry about cost, etc. as both trips were pre-paid and all-inclusive.
Claudia was a dream to work with. Ask her anything and she'll get you the answer. Gave her my trip plans and she pointed out: 1. the train does not go from Machu Picchu to Cusco, and 2. there are no roads to Machu Picchu. I had not thought about transportation from hotels to trains to hotels. Claudia came up with fixes and the trip came off fine. Used her services to get our tickets into the Machu Picchu park and she recommended the best trains service to use.
Would use them again...
Had a great experience. Driver (Marco?) was either early or right on time, and was also waiting for me at the Poroy train station despite my train being over an hour late. All the vehicles I rode in were clean and in good condition. Both the Driver and co-pilot were helpful and very friendly.
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